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Run · Services

IT support & managed services

We look after the computers, accounts and servers your business depends on, with a named contact and response times agreed in writing.

Discuss a managed IT projectBook a video call

You probably need this when…

Ongoing care for your servers, devices and accounts, with a named contact and response times in writing.

  • IT problems are fixed by whoever is free, and nothing is written down
  • Staff accounts stay active after people leave
  • Updates and patches happen when someone remembers
  • You need someone to call when email or the network goes down

What you get

  • Helpdesk and on-call
  • Patching and updates
  • Account and access management
  • Monthly health report

Typical tools

Microsoft 365Google WorkspaceRemote management

We choose tools for your project, not the other way round. These are the ones we reach for most often.

How we work on managed IT projects

  1. Onboard

    We list your devices, accounts, licences and systems, and fix anything urgent we find.

  2. Secure the basics

    Multi-factor sign-in, patching, backups and access rules set up and documented.

  3. Support

    Helpdesk by phone, WhatsApp and email with response times in the agreement.

  4. Report

    A monthly health report: what we fixed, what changed and what needs attention.

Questions
we often get

Do you support remote teams?

Yes. Most support is done remotely through secure remote-management tools, with on-site visits when needed.

Microsoft 365 or Google Workspace?

We support both, and can help you move between them or tidy up an existing setup.

How much does it cost?

It depends on scope. After a short discovery call we send a written plan with the scope, a timeline and a price, so you know the cost before any work starts.

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Planning a managed IT project?

Send a short brief or message us on WhatsApp at +961 71 454 463. We reply with questions, a rough approach and the next step.

Send a project briefBook a video call